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 CRFOnline Classroom

Based on the founding principles of the Credit Research Foundation over 60 years ago, CRF is committed to providing quality educational and training programs. CRF's roots are grounded in this discipline.
 
To foster that mission, the Credit Research Foundation has developed the foremost training platform for B2B credit and business finance professionals - CRFOnline Classroom.
 
CRF's cutting-edge online classroom is designed for today's economic turmoil to provide the best training available in both content and instruction and to:

  • Cut travel
  • Increase productivity and
  • Improve your training experience
The CRFOnline Classroomwill:
  • Present engaging content, delivered by highly recognized and respected instructors in the field of credit, accounts receivable and financial management;
  • It will generate the highest return on investment for your training dollar;
  • Deliver credit training anywhere you have Internet access, and
  • Test your competency at the completion of each module to ensure you are benefiting from the work.
 

Videos on this CRF website require a Flash enabled browser. 

Click the player start button to see a video that discusses the objectives and role of the CRFOnline Classroomfor today's credit and financial professionals.

Employees often require training at short notice. Sometimes a suitable public training course cannot be found because of different personnel needs and time availability. In addition, business demands require flexibility.
 
CRF's Online Classroomplatform provides great flexibility and added value to allow credit personnel to receive the best training available, the most cost effective way, at a time that fits the employee and the company's schedule.
 

Our CRFOnlineClassroom has been developed to accommodate two distinct class environments. They are:

1. Classes that involve several modules are more detailed and rigorous. Here we put students into a group environment where the group or virtual class benefits from a cohort learning experience. This virtual classroom facilitates discussion among classmates and the instructor; but, you will work at your own pace.

2. On-Demand classes where you will work alone, following along in our classroom at your own pace, but with no other students. You will have access to the instructor in the event you need help by email. These classes are one or more module(s) each and are very specific subject matter learning experiences.
  • Our virtual classroom technology will be open for the period of time the session runs (usually 6-8 weeks), but for ultimate convenience, students can participate anytime, at their convenience during the session offering - all you need is a computer, the Internet and speakers.
  • You will have feedback from the instructor on any questions or help needed while taking the course.
  • On the group classes, you will be able to interact with your fellow "classmates" and instructor in the virtual class through the Discussion Board.
  • Our on-line platform includes an onscreen notepad enabling the student to compose, review, save and print notes as they work through the presentation.
  • All reading materials are downloadable right on the Classroom page where students also have access to the class calendar and announcements and discussion board.
  • The CRFOnline Classroomis a viable alternative to in-house training because it is designed for situations where one, or many people, need affordable training.
  • Credit Research Foundation's Online Classroomworks for you to provide a learning solution that has been proven to be effective by hundreds of US companies in live workshop settings. We've taken the travel and expense out of the best training your credit staff can get.

CRFOnline Classroom™  is a registered trademark of the Credit Research Foundation.

 Course 5

Course 125: Receivable Management

Developed and Delivered by: Lyle P Wallis, CCE,, Vice President of Research, Credit Research Foundation 

  • Receivable Management - The course, intended for credit team members looking to enhance their level of knowledge in credit management, provides an insight into the key components of formulating a strategy designed to enhance efficiencies in managing a business receivable portfolio.

    Most of your "Principles" courses in credit today are geared toward the entry level credit person who has a need to learn what credit is all about. On the other hand, this program is designed for those individuals who already have a general understanding of the credit management function. It provides the student who has a genuine interest in receivable management a deeper understanding of the intricacies in administering a receivable portfolio and places them on a career path to becoming a productive manager in the discipline of credit management.

    • Receivable Management Sylabus:

      • Lesson 1: Fundamental Aspects of Credit Management
      • Lesson 2: Credit Department Structure
      • Lesson 3: Credit Decision Making
      • Lesson 4: Collections
      • Lesson 5: Managing Customer Deductions
      • Lesson 6 & 8: The Legal Aspects of Commercial Credit Granting & Dealing with a Distressed Customer
      • Lesson 7: Risk Mitigation Strategies & Devices
      • Lesson 9: Evaluating Receivable Management Performance

    This course is taught by Lyle Wallis, CCE, Vice President of Research for the Credit Research Foundation. Lyle has over 30 years of practical credit management experience working for several major US corporations. The material in this course is largely based on material compiled by the Credit Research Foundation.

    Detailed course description

  •  Course 2

    Course 110: Principles and Methods of Collection

    Developed and Delivered by:

  • Emil Hartleb, Executive Director, Commercial Collection Agency Association

  • Jessica Butler, Principal, Attain Consulting Group, LLC

  • Lyle Wallis, VP Research, Credit Research Foundation

     


    Principles and Methods of Collection - This program provides introductory and mid-level skills refinement training.

    This course, Principles and Methods of Collections provides the students with an understanding and insight into the importance of their roles in the management of Accounts Receivables. It also provides concise and practical information and actual role playing scenarios on effective and ineffective collection techniques that will help serious students increase their proficiency in the collection process. It is designed to indoctrinate those new to credit into the field of collections and to provide tips and techniques to help seasoned collection professionals sharpen their skills.

    Detailed course description

  •  Course 3

    Course 115: Unclaimed Property Law Compliance for A/R Management

    Developed and Delivered by:

  • Karen Anderson, Senior Compliance Advisor, Abandoned Property Services LLC  

  • Brad Komarek, Credit Manager/Assistant Treasurer, Arizant Healthcare

  •  Unclaimed Property: The Risk & the Reality for Credit and A/R Managers - This program provides introductory level and skills refinement training.

    Don't Be Caught Unprepared - Know How to Account for Unclaimed Property

    Unclaimed property can come in a variety of forms such as unused customer/client credits, refunds, unapplied cash, and uncashed vendor checks. While some may view this as free money for a company, the reality is quite the opposite. All unclaimed property must be accounted for to the appropriate state and eventually must be returned to those states. Not properly accounting for unclaimed property may result in state fines and penalties or even criminal penalties.

    By taking this course you'll learn the basic information required to properly account for unclaimed property within your company and how to prepare for any state audits of your company's unclaimed property.

    This course is designed as a refresher for those with some knowledge and experience as well as for the beginner in the topic of unclaimed property.

    Detailed course description

     Course 4

    Course 120: Managing Sales Tax Exemption Certificates

    Developed and Delivered by: Silvia Aguirre, Senior Principal, Tax Technology Services LLC 

  • Be Prepared for Sales and Use Tax Audits - This program provides introductory level and skills refinement training.

    If your company sells products or services to other companies, chances are no sales taxes are required to be charged on those sales. However, it is important to have the proper sales tax exemption certificates maintained and filed for those sales or your company could be subject to negative state audit findings and even fines and penalty charges. This course is designed to provide the basic information needed to prepare a company to properly file and maintain sales tax exemption certificates and to prepare to successfully defend against any state sales tax audits.

    This class is taught by Silvia Aguirre, principal of Tax Technology Services, LLC, a company that helps businesses comply with state sales and use tax regulations. Silvia also has extensive prior experience as a state sales tax regulator so she knows the subject both from the perspective of the auditor and company being audited.

    This course is designed as a refresher for those with some knowledge and experience as well as for the beginner in the topic of Managing Sales Tax Exemption Certificates.

    Detailed course description

  •  Course 1

    Course 101: Basic Financial Statements and Ratios

    Developed and Delivered by

  • Steven C. Isberg, Ph.D, Senior Research Fellow, Credit Research Foundation

     

    Part I: Financial Statements

  • The purpose of this online course is to provide participants with an understanding of financial statement structure and the relationships between business activity, accounting transactions, and financial reporting.  Students will be able to put the knowledge and skills gained through this course to immediate use to benefit their organization.

     Session Objectives 

    1. The Balance Sheet: This session provides participants with an understanding of the elements and basic structure of a balance sheet for a corporate entity. 
    2. The Income Statement: This session provides participants with an understanding of the elements and basic structure of an income statement for a corporate entity.
    3. Basic Accounting Transactions: This session provides participants with an understanding of the double-entry accounting system, how transactions affect different accounts and how account balances are used to create financial statements with application to a retailing environment.
    4. Accounting Transactions in the Manufacturing Environment:  This session extends the lessons learned in Session 3 to cover more detailed transactions, in particular those that are found in a manufacturing environment.
    5. Cash Flow Statements: This session provides participants with the ability to construct a cash flow statement from a set of balance sheets and an income statement and understand its meaning.
    6. Market Value Transactions:  This session provides participants with an understanding of a variety of “marked to market” and other market value transactions and how they affect the appearance and meaning of balance sheets and income statements
     

    Detailed course description

     Course 6

    Course 130: Doing Business with the Federal Government

    Developed and Delivered by:

  • George Reaver, Director, Government Receivables & Research Bureau

  • This course, “Doing Business with the Federal Government” is designed to help those who are seeking or currently doing business with the federal government get paid for the delivery of their goods and services on a timely basis.

    George Reaver, the instructor, imparts his extensive knowledge and experience of the federal contracting and payment processes, to provide students with an overview of the federal bureaucracy and payment process. The payment procedures taught in this course should give greater clarity to those new to the federal contracting process as well as provide a greater insight to those who have some experience with it.

    Course Topics:

    • How to administer a federal contract
    • An overview of the Federal governmental department structure
    • Contracting Rules and Regulations
    • Where the major payment dispersing centers are for various agencies
    • The major components necessary for a successful contracting and payment arrangement
    • Invoice processing, including electronic invoicing
    • The Disbursement Process
    • An explanation of the different types of Federal Contracts
    • The contract modification process

    Major terms will be defined and explained such as:

    • Wide Area Workflow
    • Federal Acquisition Regulations
    • Defense Federal Acquisition Regulations

    Detailed course description

     
     

     Shortcuts to Course Details

      

    Course 101: Basic Financial Statements and Ratios - Part 1 Financial Statements

    See Full Course Details

     

    Course 110: Principles and Methods of Collection

    See Full Course Details

     

    Course 115: Unclaimed Property: The Risk & the Reality for Credit and A/R Managers

    See Full Course Details

     

    Course 120: Be Prepared for Sales and Use Tax Audits

    See Full Course Details

     

    Course 125: Receivable Management

    See Full Course Details

     

    Course 130: Doing Business with the Federal Government

    See Full Course Details

     

     

    Scroll down center panel to see more course information.